The two diagrams here show the services that Imagitas provides to movers. The first shows the online experience the second shows the offline experience.

Online Change of Address Process

A mover changing their address online has a seemingly very simple journey. The diagram on the left illustrates that journey and the complex support system behind the scenes.

Offline Change of Address Process

This blueprint shows the offline experience: when a mover goes to a USPS retail location to file a change of address.

The offline process accounts for nearly 60% of all change of address transactions filed. We’re continually striving to increase the numbers of online filings. The online transaction is faster, more secure, and shows movers advertising from our clients.

Process Sketch